REZCLICK ONLINE RESERVATION SOFTWARE




Chef Jean-Pierre's
1436 N.Federal Hwy Ft.Lauderdale, FL 33304
954-563-2700

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Frequently Asked Questions


  • How does your wait list work
    If a class is sold out, you can add your name to the wait list, you will not be charged. If a seat becomes available, you will be notified via email and have the option to register at that time.
  • Where is your school located?

    Our Location is 1436 N Federal Highway, Fort Lauderdale 33304

    Going north on Federal Highway (U.S. 1): The school is between Sunrise Blvd. and Oakland Park Blvd. We are on the right side (the East side) in a shopping plaza between the “World Gym “& “State Farm” Insurance. For direction use our Going north on Federal Highway (U.S. 1): The school is between Sunrise Blvd. and Oakland Park Blvd.

    For a link to google Map click Here!

  • How can I change / cancel my reservation if I can give you AT LEAST one week notice?

    YES YOU CAN!!! Remember that you must be within our 7 days cancellation policy to be able to make changes to your reservations.

     1) Sign into your on-line account, in the top left corner, click on “Reservations

    2) Find the reservation you are canceling and click "CHANGE 

    3) Click on the box in front of the registered name.

    4) Click on the appropriated choice

    When you finish, your account will show an account credit. Refunds are given only as class credit.For your next purchase, the shopping cart will NOT automatically apply the credit and deduct the cost of your purchase from your account credit before it charges your credit card.  YOU MUST CLICK ON THE BUTTON IN THE MIDDLE OF THE PAGE “APPLY ACCOUNT CREDIT”.

     

  • What is the best way to sign up for an event?

    Click on the calendar, browse your options, click on the event you are interested in and just follow the directions of our shopping cart. ALL EVENTS ARE RESERVED ON LINE. NEVER HESITATE TO CALL SHOULD YOU HAVE ANY QUESTIONS. Our office is open Monday through Saturday 10am to 4 pm.

  • Do you have a age limit to come to an event?

    We are not equipped to cater to Children and most of our events are attended by adult. Teenagers usually really enjoy our events as they are old enough to understand and participate.

  • What is your cancellation policy?

    Registration is a firm commitment to attend the class. Any changes must be made AT LEAST ONE WEEK PRIOR TO CLASS. NO CANCELLATION WILL BE ACCEPTED IF MADE WITHIN ONE WEEK OF THE DATE OF THE CLASS. Be sure to read our cancellation policies CLICK HERE!

  • Is it safe to use my credit card on-line ?

    Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately. 
    We do not save credit card number.  The only data we save is the customer’s credit card’s last 4 numbers and the transaction ID provide to us by our credit card processor.  This information allows us to be able to credit you the customer should we need to do so.  It also allows you the customer to place another order without having to enter your full credit card number.  All you need to do is enter your CVV.

    Our partner PayPal has no unencrypted endpoints. This means that ALL transactions processed MUST have been initiated over a secure connection. So that is your guarantee that credit card data is NEVER transmitted in the clear. It is ALWAYS encrypted by virtue of the fact that PayPal has no unencrypted endpoints.

    In layman’s term NO ONE could ever read the credit card information because it is NOT stored in your system.

     

  • Are you a restaurant OR a cooking school?

    Chef Jean-Pierre’s is not a restaurant;  It is a Cooking School and a must culinary experience! 

    • One lesson per night @ 7:30 PM.
    • Learn 3-Course Menu or a theme of fish, meat or poultry (at least 3 dishes)
    • Menus are published online months in advanced to plan ahead
    Reservations must be made online to secure your space/s

    We also offer intense cooking series like "Cooking 101" and "Cooking 201" or Hands-on Knife skill classes.  For complete details, please click here.

      If you have further questions call 954-563-2700 or visit our Calendar right HERE!