REZCLICK ONLINE RESERVATION SOFTWARE




Dierbergs Edwardsville
6671 Edwardsville Crossing Drive, Edwardsville, Illinois 62025
618-307-3818

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Frequently Asked Questions


  • How can I cancel/change a class if I am within your cancellation policy?

    You must be signed in your on-line account. Click on "My Classes" . Cancel any class using the the Modify button on the right side.

    Cancellations are accepted 4 days prior to class.  Credit can be issued two ways when cancellation occurs at least 4 days prior to the class: 

    Online: Full credit will be issued to your Dierbergs School of Cooking online account.  This Cooking School credit may be used toward the reservation of another cooking class at the school and is good for one year after date of issue. This credit may not be used towards other Dierbergs purchases.  To cancel your reservation in a cooking class and receive credit to your Dierbergs School of Cooking online account, you must be signed in to your online account. Click on "My Classes". Cancel any class using the Modify button on the right side.

    By phone: If you would like a refund issued directly to your Mastercard, Visa or Discover card, you must cancel your class by calling Dierbergs School of Cooking: 636-812-1336 or 618-622-5353.

    If you cancel within 4 days of your scheduled class, or are a no-show for class, we regret that we are unable to refund any portion of your registration fee.

    If you are unable to attend the class, you may send a substitute in your place, or we will mail copies of the recipes to you.

  • How long are the classes?
    Unless otherwise noted, most Dierbergs cooking classes last approximately two hours. "Let's Do Lunch" classes are typically an hour each. Children's classes can last from an hour to two hours, depending on the age level and subject matter.
  • What is a wait list and how does it work?

    If a class if sold out, you may add your name to the wait list and will not be charged for the class. If a seat becomes available, everyone on the wait list will be notified by email at the same time. The first responder on the wait list to register and pay for the open seat(s) will be then signed up for the class. All others will remain on the wait list.

  • Is it safe to use my credit card on-line?

    Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately. We are using a Certificate : 128-bit SSL encryption.  You may have read or heard about security risks in online transactions; Your security is a major concern for us. To protect your information, our security features include:  All purchases are made via secure connection using SSL (Secure Sockets Layer) technology. SSL encrypts any data you enter, including credit card information.  So that it may not be viewed by third parties while being submitted.  We do not store your credit card number anywhere in our database. It is used solely at the time of purchase to process your transaction.

    Our online system allows us to accept Visa, Master Card, and Discover.

  • How do I register for classes?
      You can now sign up for classes online by registering on the specific school location's schedule. It's easy! You can pay for classes at each individual location using Master Card, Visa, or Discover Card. To pay with cash, check, Gift Card, or Bonus Card, contact Dierbergs School of Cooking at 636-812-1336 (MO) or 618-622-5353 (IL).

     

    You may cancel classes online up to 4 days in advance of class. Click here to see our cancellation policy.  

 
 
Dierbergs School of Cooking * View the class schedule at any of our six locations:
 Bogey Hills > (St. Charles) 
 Clarkson/Clayton > (Ellisville) 
Des Peres > (Mid County) 
 Edwardsville > (Edwardsville, IL) 
West Oak > (Creve Coeur) 
Southroads > (South County)