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| 1 Is it safe to use my credit card on-li ne? |
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Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately.
We are using a certtiifcate : 128-bit SSL encryption. |
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| 3 How do I cancel a class? |
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Cancelling a class "on-line":You must be "signed in" on your on-line account. Click on "My Classes." Cancel any class using the the Cancel button on the right side. Remenber for all classes in 2009 you must cancel a class at least seven days prior to the class date (14 days for groups of 6 or more). For all classes after January 1, 2010, you must cancel a class at least five days prior to the class date (10 days for groups of 6 or more.) You may also call us to cancel a class if you like, subject to those same restrictions. |
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| 4 What will I get to taste during a cooking class? |
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“Tasting” at the end of a class description means you will get to taste everything that is demonstrated or discussed in class. Keep in mind that our students rarely go away hungry! You may be served the tastings one at a time or all at one time at the end of class. “Lunch” means you will be served a full lunch, seated at tables. “Dinner” means you will be served a full dinner, seated at tables. |
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| 5 What does "Hands-On" and "Limited Hands-On" mean in the description of classes? |
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“Hands-On Classes” are designated as such in the description of the class. These classes involve hands-on participation by students to a greater degree. Please check specific class descriptions for more information. Students must wear kitchen-safe clothing and shoes."Limited Hands-On Classes" are designated as such in the description of the class. These classes involve hands-on participation by students but to a more limited degree. Usually the student will be be involved in one or two cooking processes during the class. Please check specific class descriptions for more information. Demonstration Only: Classes that have neither of the above designations are demonstration-only classes where students will learn from observing the instructor. |
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| 6 What is your cancellation policy? |
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We will gladly refund your class fee or transfer you to another class as long as your request is made more than 7 calendar days prior to the class date (14 days for groups of 6 or more). If you discover that you are unable to attend class within the 7 days prior, we encourage you to find a substitute to take your place. We appreciate knowing who that substitute is so our name tags are correct. Please understand that no exceptions can be made to our policy. There is a minimum number of students required in order for a class to occur. We reserve the right to cancel a class for any reason, at any time, in which case you will receive a full refund.
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| 7 What if inclement weather is threatened and I have a cooking class to attend? |
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We will make a determination no later than 2 hours prior to a class and in the event of a cancellation of a class due to inclement weather, we will make every attempt to notify you by phone or email using the information you provided to us upon registration. We have the capability to email everyone in the class with a single email so it is likely that this is the method we will use first to notify you We encourage you to check your email. If we do choose to notify everyone via phone and we are not able to speak with you in person, we will leave a message. We will assume that you listen to your phone messages on a regular basis. We encourage you to call us if you are in doubt. Unless you hear from us either via email or phone based on the information provided to us at registration, the class will be held. |
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| 8 What should I wear to cooking classes? |
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For hands-on classes, comfortable clothing and kitchen-safe shoes are required. For dinner classes, "The Dining Room" Events, Bistro Dinners and special events, business casual is appropriate. |
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| 9 What if I want to sit with my friends during a class or event? |
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At the time of your reservation, please let us know if you are with another party so that you are seated together. This can be done by typing in this information in the "Comment/More Information" box on the final confirmation page of your online registration. If you don't let us know in advance, we can't guarantee that you'll be able to be seated together as we designate seats prior to student arrival. |
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| 10 What is the minimum age for your "adult" cooking classes? |
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There is a minimum age of 14 for our adult classes. Adult classes are those that do not specifically note the age range for which the class is designed. We regret that we cannot make exceptions. In order to make this a pleasant learning experience for all students, and due to liability issues, no young children or babies are allowed to accompany you in class or wait for you in a separate room here at The Culinary Center. . |
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| 11 Which of your entrances should I use when I come to a class/event? |
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We have two teaching kitchens: The Tuscan Kitchen and the Santa Fe Kitchen. Unless specifically noted on the class description on our website, we will direct you, upon your arrival, to the kitchen where your class or event will be held. You may enter through either our Santa Fe entrance (7920 Santa Fe) or our Foster entrance (7919 Foster). |
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| 12 Can I bring my own alcoholic beverages to classes and events? |
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For Cooking Classes – One complimentary glass of house wine or one beer is included in the price of each cooking class (unless alcoholic beverages are already included in the class menu). Additional glasses of house wine or beer may be purchased during class. Wines may be brought in by our guests and will be subject to a $10 corking fee per 750 ml. bottle. No other alcoholic beverages may be brought into The Culinary Center. For Bistro Dinners, "The Dining Room" events, Private Dinners and Special Events – Wines may be brought in by our guests and will be subject to a $10 corking fee per 750 ml. bottle. No other alcoholic beverages may be brought into The Culinary Center. |
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| 18 Are there different ways of viewing the schedule of classes? |
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Please note that there are 3 Ways To View Our Class Schedule: Day By Day Calendar (click on "Calendar" in left margin); Classes By Category (e.g., baking, kids', BBQ, etc.) (click on "Newsletter & Classes At A Glance" in left margin, then click on "Our Classes At A Glance"); Full PDF of Print Version of Our Newsletter & Schedule of Classes (click on "Newsletter & Classes At A Glance" in left margin, then click on "CCKC Newsletter") |
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| 19 How can I view the schedule of classes by category? |
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Please note that there are 3 Ways To View Our Class Schedule:
Day By Day Calendar
(click on "Calendar" in left margin)
Classes By Category (e.g., baking, kids', BBQ, etc.)
(click on "Newsletter & Classes At A Glance" in left margin, then click on "Our Classes At A Glance")
Full PDF of Print Version of Our Newsletter & Schedule of Classes
(click on "Newsletter & Classes At A Glance" in left margin, then click on "CCKC Newsletter")
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| 20 Can I view the schedule of classes in "calendar" form? |
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Please note that there are 3 Ways To View Our Class Schedule:
Day By Day Calendar
(click on "Calendar" in left margin)
Classes By Category (e.g., baking, kids', BBQ, etc.)
(click on "Newsletter & Classes At A Glance" in left margin, then click on "Our Classes At A Glance")
Full PDF of Print Version of Our Newsletter & Schedule of Classes
(click on "Newsletter & Classes At A Glance" in left margin, then click on "CCKC Newsletter")
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| 21 Can I view a full pdf version (the "print version") of the newsletter and class schedule on-line? |
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Please note that there are 3 Ways To View Our Class Schedule:
Day By Day Calendar
(click on "Calendar" in left margin)
Classes By Category (e.g., baking, kids', BBQ, etc.)
(click on "Newsletter & Classes At A Glance" in left margin, then click on "Our Classes At A Glance")
Full PDF of Print Version of Our Newsletter & Schedule of Classes
(click on "Newsletter & Classes At A Glance" in left margin, then click on "CCKC Newsletter")
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