REZCLICK ONLINE RESERVATION SOFTWARE




ELITE CUISINES
245 Scenic Highway, Lawrenceville GA 30046
678-817-8122

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Online Reservation System Software
Online Reservation Software

Frequently Asked Questions


  • What is your cancellation policy?

     

    Please note that registration is a firm commitment to attend the class. To avoid being charged the full price of the class, Cancellations must be made 7 DAYS in advance.(for example, reservations for a class on Monday at 6:30 pm would need to be cancelled before 12 am on Monday.)We often have people whose names are on a wait list and we like to give them plenty of notice that an opening is available in the class of their choice. Be sure to read our cancellation policies.

  • How does the waiting list work?

    If a class is sold out, you can add your name to the waiting list; you will not be charged. If a seat becomes available, you will be notified via email and have the option to register at that time.

     

  • What do I need to bring to my cooking class?

    Please bring your desire to learn and have fun along with a smile; you may want to bring a pen or pencil to take notes. Please read the class description thoroughly for any other specific needs.

  • What should I wear to my cooking class?

     

    We recommend that you wear flat, closed toe shoes, and do not wear rings, bracelets or wrist watches. Please have long hair be pulled back during the cooking portion of the class.

    Students attending demonstration classes may want to dress in layers and bring a light jacket or sweater. The temperature in the kitchen may vary.

  • How long are the classes?

     

    Our classes vary from one hour, to several hours. Most classes are 2 hours; the class description will be noted for any classes that will not be 2 hours.

  • Do you have an age limit to take the classes?

     

    Classes for children are age specific; the targeted age group will be listed before the class description. Class age groups kids 6-9, pre-teens 10-12, teens include 13-15, and young adults 16-17 years old. Most other classes are for adults 18 years or older.

  • Will I get to sample the items prepared in class?

    Yes, samples of each dish will be available to all participants. We do not guarantee that the samples provided will be a full meal, however most people do leave satisfied. In certain classes, participants may take items that have been prepared with them. This information will be provided in the class description.

  • Do you offer classes for private events?

    Yes, we offer classes for many types of events, anniversaries, birthdays, club meetings, private dinners, match making, and team building events. For more information, please call or email us at 678-817-8122 or info@elitecuisines.com.

  • How do I sign up for a class?

     

    Visit www.elitecuisines.com click on the classes tab, browse your options, click on the class you are interested in and follow the direction of the shopping cart. Please feel free to call should you have questions.  Office hours vary so please leave a message, if no one is available and we will call you back as soon as someone is available.

  • How can I cancel/change a class if I am within your cancellation policy?

    1) Sign into your on-line account and click on “My Classes  

    2) Find the class you are canceling and click "Change”   

    3) Click on the box in front of the registered name.

    4) Click on the appropriated choice

    When you finish, your account will show an account credit. Refunds are given only as class credit. For your next purchase, the shopping cart will NOT automatically apply the credit and deduct the cost of your purchase from your account credit before it charges your credit card.  YOU MUST CLICK ON THE BUTTON IN THE MIDDLE OF THE PAGE “APPLY ACCOUNT CREDIT”.

  • Is it safe to use my credit card on-line ?
    Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately.
    We are using a certtiifcate : 128-bit SSL encryption.