Thai Fresh
909 West Mary St. Austin, Texas 78704

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Online Reservation System Software
Online Reservation Software

Frequently Asked Questions

  • How can I cancel/change a class if I am within your cancellation policy?

    1) Sign into your on-line account and click on “My Classes

    2) Find the class you are canceling and click "Change” 

    3) Click on the box in front of the registered name.

    4) Click on the appropriated choice

    When you finish, your account will show an account credit. Refunds are given only as class credit. For your next purchase, the shopping cart will NOT automatically apply the credit and deduct the cost of your purchase from your account credit before it charges your credit card.  YOU MUST CLICK ON THE BUTTON IN THE MIDDLE OF THE PAGE “APPLY ACCOUNT CREDIT”.

  • Is it safe to use my credit card on-line?

    Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately. 
    We do not save credit card number.  The only data we save is the customer’s credit card’s last 4 numbers and the transaction ID provide to us by our credit card processor.  This information allows us to be able to credit you the customer should we need to do so.  It also allows you the customer to place another order without having to enter your full credit card number.  All you need to do is enter your CVV.

    Our partner PayPal has no unencrypted endpoints. This means that ALL transactions processed MUST have been initiated over a secure connection. So that is your guarantee that credit card data is NEVER transmitted in the clear. It is ALWAYS encrypted by virtue of the fact that PayPal has no unencrypted endpoints.

    In layman’s term NO ONE could ever read the credit card information because it is NOT stored in your system.