6523 California Ave SW
Seattle, WA 98136-1833
Fax: 206.932-3852

4130 1st Ave S Seattle, WA 98134

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Online Reservation System Software
Online Reservation Software

Frequently Asked Questions

  • What is the cancellation policy?
    No refunds or credits will be given for a cancellation made less than 7 days before the class. NuCulinary will refund your tuition, in full, for cancellations made up to 7 days before the class. Cancellations or changes can be made online by logging in to your account here. You may send a substitute in your place.

    Please do not ask us to make exceptions, as the instructor and our staff have already begun preparations and purchased the ingredients for the class. In many cases, we have refused someone a seat because it was reserved for you.

    When a class is canceled for any reason, we will contact you by e-mail or telephone and provide a credit for a future class or issue a refund.

  • How does the wait list work?
    If you are interested in a class that is sold out, please go ahead and register and you will be added to the waitlist. You will not be charged.  If a seat becomes available, you will be notified via email and you’ll have the option to register and pay for class at that time. Joining the waitlist helps us to know the demand for a class; if enough people join the waitlist, we can add another class session.
  • How can I cancel/change a class if I am within your cancellation policy?

    1) Sign into your on-line account and click on “My Classes

    2) Find the class you are canceling and click "Change” 

    3) Click on the box in front of the registered name.

    4) Click on the appropriated choice

    When you finish, your account will show an account credit. Refunds are given only as class credit. For your next purchase, the shopping cart will NOT automatically apply the credit and deduct the cost of your purchase from your account credit before it charges your credit card.  YOU MUST CLICK ON THE BUTTON IN THE MIDDLE OF THE PAGE “APPLY ACCOUNT CREDIT”.

  • Is it safe to use my credit card?
    Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately. We are using a certificate : 128-bit SSL encryption.
Chef Sam Ung